I have seen Dr. Ip on several occasions, twice for my children and now for my own skin care. First, she has always fixed the issue at hand, the first time. For my children, she has removed a tick painlessly, treated my daughters eczema and for other other daughter, removed a wart. She has an excellent bedside manner. For my own skin care, I have used laser therapy to help remove brown spots and have started using some of of the skincare products, which has helped maintain the effects of the laser. I highly recommend Dr. Ip for your family skin care needs!